Shipping policy

Shipping Policy

At CozyCub, we are pleased to offer limited-time free worldwide shipping on all orders.

Order Processing Time

All orders are processed within 1–3 business days after payment is confirmed. Please note that orders are not processed or shipped on weekends or public holidays.

Shipping Time

We work with multiple warehouses and fulfillment partners to deliver your order as efficiently as possible. Depending on product availability and destination, items in the same order may be shipped separately from different warehouses.

Estimated international delivery time is typically 7–15 business days after your order has been processed and shipped.

Shipping Locations

We currently offer worldwide shipping to most countries and regions. Delivery times may vary depending on your location, local customs procedures, and courier availability.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email with tracking information when available. Please allow some time for tracking details to update after shipment.

Delayed or Lost Packages

While we do our best to ensure timely delivery, shipping times may be affected by customs clearance, weather conditions, carrier delays, or other circumstances beyond our control.

If your order has not arrived within the estimated delivery window, please contact us and we will be happy to assist you.

Incorrect Shipping Information

Please make sure your shipping address is complete and accurate before placing your order. We are not responsible for delays or failed deliveries caused by incorrect or incomplete shipping information provided by the customer.

Contact Us

If you have any questions about shipping or delivery, please contact us at: